Legal
Privacy policy
Last updated September 2026
Information we collect
Your name, phone number, email, address for home collection, date of birth and the test results you request.
How we use it
To collect samples, process tests, deliver reports, manage your NanoCard and contact you about your health services. We never sell your data.
Health data security
Samples and reports are tracked on a blockchain-secured record. Reports are shared only with you and anyone you authorise, such as your doctor.
Retention
Medical records are kept for as long as required under the laws of Nepal and to maintain your personal health history.
Your rights
You may request a copy, correction or deletion of your personal information by writing to hello@referrallabs.com.np.